GENERAL TERMS OF SALE

 

The online shop of the site to medievalfactory.fr was organized by the company IPSO-WEB, which is the developer of this site. Any order taking in conformance with a product appearing within the online shop of the Web site to medievalfactory.fr supposes the preliminary consultation of the present general conditions. As a consequence the consumer recognizes to be perfectly informed about the fact that his agreement concerning the contents of the present general conditions does not require the handwritten signature of this document, as far as the customer wishes to order on-line products presented within the framework of the shop of the Web site. The consumer has the faculty to protect or to publish the present general conditions, being specified that so much the protection which the edition of this document raise from its only responsibility. The online shop organized by the company IPSO-WEB within the framework of the Web site mentions the following information

1. Legal note allowing an identification specifies of the company IPSO-WEB

 2. display of the essential characteristics of the proposed goods

3. Indication, the price of the goods in Euro HT + at the time of the order indication of the expenses of conditioning and delivery + VAT + total amount

4. Indication of the terms of payment, delivery, or execution

5. The existence of a right to withdraw in the week which follows the delivery

6. The duration of validity of the offer or the price(prize): 3 months

7. All this information is presented in French language. The consumer declares to have the full legal capacity allowing him(her) to make a commitment in conformance with the present general conditions

 Article 1: completeness The present general conditions express the completeness of the obligations of the parties. This way, the consumer is considered for accepting without reserve the completeness of measures planned in these general conditions. No general or specific condition appearing in documents sent or put back by the consumer can become integrated into the present, since these documents would be incompatible with these general conditions.

Article 2: object The present general conditions have for object to define the rights and duties of the parties within the framework of the on-line sale of goods and services proposed by the IPSO-WEB to the consumer.

 Article 3: contractual Documents The present contract is trained(formed) by the following, presented contractual documents in order hierarchical decreasing: the present general conditions; the order form. In case of contradiction between measures contained in the documents of different row. the measures of the document of upper row will prevail. Article 4: come into effect - lasted The present general conditions come into effect in the date of electronic signature of the order form. The present general conditions are concluded for duration necessary for the supply of the signed goods and services, until the extinction of guarantees owed by the company IPSO-WEB.

Article 5: electronic Signature The " double click " of the consumer in conformance with the order form establishes(constitutes) an electronic signature which has, between the parts(parties), the same value as a handwritten signature. Article 6: confirmation of command(order) The contractual information will be the object of a confirmation by e-mail at the latest at the time of the delivery or in defect, in the address indicated by the consumer within the order form.

 Article 7: proof of the transaction(deal) Registers computerized, kept(preserved) in the computer systems of the company IPSO-WEB in reasonable conditions of safety(security), will be considered as the proofs

Communications, commands(orders) and payments intervened between the parts(parties). The archiving of order forms and invoices is made on a reliable and long-lasting(sustainable) support(medium) which can be produced as proof. Article 8: information on products has 8-a: the IPSO-WEB company presents on its Web site products to be sold with the necessary characteristics which allow to respect the possibility for the potential consumer to know before the definitive order taking the essential characteristics of the products which he wishes to buy.

8-b: the offers presented by the company IPSO-WEB are valid only while stocks last.

 Article 9: price(prize,prices,prizes) The prices(prizes) are indicated in euro HT and are valid only in the date of the sending of the order form by the consumer. They do not take into account expenses of delivery, charged in supplement, and indicated before the validation of the command(order).The payment of the totality of the price(prize) must be realized during the command(order). At no time, the paid(poured) sums cannot be considered as deposit or deposits(advances)

Article 10: method of payment To settle(adjust) the payment of his command(order), the applicant has, in his choice, all the payment conditions aimed within the order form. The applicant guarantees the IPSO-WEB company that he arranges authorizations possibly necessary to use the method of payment chosen by him, during the validation of the order form. The IPSO-WEB company reserves the right to suspend any management of command(order) and any delivery in case of refusal of authorization of credit card payment on behalf of the officially accredited bodies or in case of not payment. The IPSO-WEB company reserves in particular the right to refuse to make a delivery or to honor a command(order) emanating from a consumer who would not have totally adjusted or not settled(adjusted) that partially a previous command(order) or with whom(which) a dispute of payment would be in the course of administration. The IPSO-WEB company can require(demand) by e-mail the copy of identity cards of major persons for the acquisition of certain articles the detention of which is regulated

Article 11: availability of products The command(order) will be executed at the latest within 7 days as from day according to that when the consumer placed his order. In case of unavailability of the commanded(ordered) product, the consumer will be informed about it as soon as possible and will have the possibility of cancelling his command(order). The consumer will have then the choice to ask either for the refund(repayment) of the sums paid(poured) in 10 days at the latest by their payment, or the exchange of the product. If the product is not in immediate stock, the consumer will be informed by e-mail of deadlines.

Article 12:  Products are delivered to the address indicated by the consumer on the order form. The consumer has to verify the state of the packaging of the goods in the delivery and to indicate the damage due to the carrier on the delivery slip, as well as to the company IPSO-WEB, within one week. The consumer will obtain an invoice by validating the option planned for that purpose on the order form. As regards the expedition(shipping), we work with SEUR Spain and GLS. As soon as we proceed to a sending, you receive an e-mail by informing you. Load(responsibility) to the company IPSO-WEB to choose its method of dispatch without needing to warn(prevent) beforehand his(her) customer. The choice of the mode of delivery recovers from a strategic choice allowing the company(society) to honor its commitments.

The conditions of transport

Our whole flow of transport is confided(entrusted) to SEUR Spain, GLS and to the express internationnaux carriers (Fedex, DHL, DTT(DIGITAL TERRESTRIAL TELEVISION)). The quality of service(department) of our carrier was guaranteed the delivery in the world as soon as possible, the risks of loss of parcel are almost non-existent. However, it is possible, as in any expedition(shipping), that he can have a delay in delivery there or that the product gets lost. In case of delay in delivery with regard to(compared with) the date when we indicated to you in the e-mail of expedition(shipping), we ask you to indicate us this delay by sending us an e-mail (e-mail). We shall contact then the carrier to proceed to a survey(investigation). A survey(investigation) can last until 1 month as from the date of the beginning of the survey(investigation). If during this deadline(extension), the product is found, will be immediately rerouted in your place of residence (the majority of the cases). If on the other hand the product is not found at the end of the deadline(extension) of 1 month of survey(investigation), the carrier considers the parcel as lost. It is only at this moment when we can send back to(dismiss) you a substitute, at our expenses. If one or several product (s) commanded(ordered) (s) not girder () t more available at this moment, we pay off to you the amount of products concerned by the loss of the carrier, or shall propose you a product of equivalent quality which you are free to refuse. We disclaim all liability as for the extension of delivery deadlines because of the carrier, in particular in case of loss of products or strike.

Article 13: problems of delivery because of the carrier Any anomaly concerning the delivery (damage, product missing with regard to(compared with) the delivery slip, the damaged parcel, produced damaged) must be necessarily indicated on the delivery slip in the form of " handwritten reserves ", accompanied with the signature of the customer. The consumer will have to confirm at the same time this anomaly by sending to the carrier in the next two ( 2 ) working days the delivery date a registered letter with acknowledgement of receipt exposing(explaining) the the aforementioned complaints. The consumer will have to pass on(transmit) copy of this mail by simple mail in: IPSO-WEB customer service 380 chemin de la Rouguière 06480 La Colle sur loupFrance

 

Article 14: errors of delivery

14-a: the consumer will have to formulate with the company IPSO-WEB that very day of the delivery or at the latest the first working day following the delivery, any complaint of error of delivery and/or non-compliance of products in kind or in quality with regard to(compared with) the indications appearing on the order form. Any complaint formulated beyond this deadline(extension) will be rejected.

14-b: the formulation of this complaint with the company IPSO-WEB can be made: - first and foremost by e-mail and by connecting you on our site in the column(section) " follow your command(order) ", where, having entered and validated your customer's number, you can ask us your question through the menu to contact by specifying clearly in a suited way the reference of the command(order).

14-c: any complaint not made in rules(rulers) defined above and within the time limits allowed cannot be taken into account and will loosen(kick away) the IPSO-WEB company of any responsibility face to face of the consumer.

14-d: upon receipt of the complaint, the IPSO-WEB company will attribute(award) a number of exchange of one or several product (s) concerned (s) and will communicate it by e-mail, by fax or by telephone to the consumer. The exchange of a product can take place only after the allocation(attribution) to the consumer of a number of exchange according to the approach(initiative) presented above

14th: in case of error of delivery or exchange, every product to be exchanged or to be paid off must have returned to Medieval Factory in general and in its original packing, in Recommended Postal package, at the following address: Medieval Factory Service client 380 road of Rouguière 06480 The Glue on Wolf France to be accepted, any return must be beforehand indicated to the Customer service of the company(society). The expenses of return will be chargeable to the safe customer in case of error of delivery falling to us  

Article 15: guarantee of products The capacities(measures) of the present cannot deprive the consumer of the legal guarantee which obliges the professional seller to guarantee him(it) against all the consequences of the latent defects of the sold thing(matter).

As for the custom-made product the Medieval Factory company will not be responsible for the non-compliance of the product if documents and images asked do not correspond to the formulated requirements and thus not perfectly clear and exploitable

Article 16: right of retraction The consumer has a deadline(extension) of 7 working days to turn(return), at his expenses, products not suiting him(her) except custom-made articles. These can have returned only in case of a major and obvious defect proving the non-compliance with regard to(compared with) the pojet. This deadline(extension) courre as from the day of the delivery of the command(order) of the consumer. If this deadline(extension) expires one Saturday, Sunday or a holiday or non-work day, he(it) is extended until the next first working day. Any return must be beforehand indicated with the Customer service of the company Medieval Factory: - first and foremost by e-mail by connecting you on our site in the column(section) " follow your command(order) " where, having entered and validated your customer's number, you can obtain your number of command(order). The product must have returned to the address below:

CTRA. SAGUNTO-BURGOS km 146.5 - 44380 Villarquemado-Teruel ( España). Only will be resumed(taken back) products sent back(dismissed) in their set(group), in their complete and intact original packing, and in perfect condition of resale. Everything produces which(who) will have been damaged, will be neither paid off nor wille. This right to withdraw practices(is applied) without penalty, with the exception of the expenses of return. In the hypothesis of the exercise of the right to withdraw, the consumer has the possibility of asking either for the refund(repayment) of the paid(poured) sums, or the exchange of the product. In the case of an exchange, the re-expedition(re-shipping) will be made at the expense of the consumer. In case of exercise of the right to withdraw, the Medieval Factory company will make all the efforts to pay off the consumer within 15 days. However, considering the sold products, this deadline(extension) can be spread(widened) in 30 days, in particular when the product needs a technical check. The consumer will then be paid off by check.

Article 17: rights of use The consumer will have to prove in certain cases that he is major. In every case he will have to refer to the regulations on the detention of bladed weapons, weapons of defense or shooting(firing) and their use in a very precise context. The IPSO-WEB company loosens(kicks away) totally its responsibility on the misuse of put on sale articles.

Article 18: force majeure None of both parts(parties) will have failed in his(her,its) contractual obligations(bonds), as far as their execution will be delayed, hindered or prevented by a coincidence or a force majeure. Force majeure any irresistible facts or circumstances, outer(foreign) the parts(parties), unpredictable, inevitable, independent from the will of the parts(parties) will be considered as coincidence or and which cannot be prevented by these last ones, in spite of all the efforts reasonably possible. The part(party) affected(touched) by such circumstances will inform the other one about it in ten working days according to the date in which She(It) will have had knowledge of it. Both parts(parties) will get closer then, within one month, unless if it is impossible due to the case of absolute necessity, to examine the incidence of the event and agree on conditions in which the execution of the contract will be pursued. If the major case of strength has a duration three-month-old superior, the present general conditions can be cancelled by the injured party. In a express way, are considered as cases of absolute necessity or coincidences, besides those usually held(retained) by the jurisprudence of the courts(courses,prices,yards) and the French courts: the blocking of the means of transportation or supplies, earthquakes, fires, storms, floods, lightning; the stop(ruling) of the telecommunication networks or the difficulties appropriate(clean) for the external telecommunication networks to the customers.

Article 19: partial not validation If one or several conditions of the present general conditions have for valid or declared some in enforcement of a law, a regulation(payment) or following a definitive decision of a competent jurisdiction, the other conditions will keep(guard) all their strength and their reach(impact).

Article 20: not renunciation The fact for one of the parts(parties) not to take advantage of a breach(negligence) by the other part(party) in any of the obligations(bonds) aimed in the present general conditions would not know how to be interpreted for the future as a renunciation of the obligation(bond) in cause.

Article 21: title In case of difficulty of interpretation(performance) between any of the titles(securities) appearing at the head(top) of clauses, and any of the clauses, the titles(securities) will be declared non-existent.

 Article 22: applicable Law The present general conditions are subjected to the French law. It's like that for the rules(rulers) of fund(collection,funds,collections) as for the rules(rulers) of shape. In case of dispute or of complaint, the consumer will address first and foremost the company IPSO-WEB to obtain an amicable solution.

In case of only dispute the court of Cagnes sur Mer in the Alpes-Maritimes can be seized.

Article 23: computing and Liberties The information which are asked to the consumer is necessary for the treatment(processing) of its command(order) and can be communicated to the contractual partners of the company IPSO-WEB occurring(speaking) within the framework of the execution of this command(order). Every consumer deciding on the creation of customer account(account receivable) on one of the software platforms of the company Medieval Factory implies(involves) his automatic membership(support) in the information system of the aforementioned company(society) and so allows the company(society) to make his customer of special offers benefit. In every sending of e-mail of commercial type(chap), generally indicated(appointed) by the terms e-mailing or newsletter, the consumer will have the possibility of unsubscribing of this newsletter and of asserting(of deriving profit from) so his right(law) of freedom within the framework of the data protection act. The consumer can write to the company Medieval Factory address and phone number of which(coordinates of which) are within the charter of representing confidentiality

Article 24: information on our company

 Medieval Factory.fr of the group IPSO-WEB

380 chemin de la Rouguière

06480 La Colle sur Loup

Tel. Cellular: 330676848509

Limited company with a capital of 1000,000 euro